Take control of your claims process and reduce small claims fraud

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The Problem

Insurance is moving towards a mobile-first claims process’ using self-reported customer data. This has to potential to reduce costs and the need for site visits.

However, such self-reporting has several vulnerabilities, and can lead to increased fraud exposure. Generative AI makes this risk even more pertinent as tools to enable digital fraud become mainstream.

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How does Secure Camera work?

The OpenOrigins Secure Camera Module ensures the integrity of the capture device by fusing together all the sensors that the device has access to into a single secure capture.

Time: When an image was taken making re-use of images impossible

Cellular and GPS: Where an image was captured with complete confidence.

Gyroscopic and 3D sensors data: Identify if pictures are being taken of a screen and provide depth context. As a side effect, this enables better cost estimation .

Securely Anchored: The Media items are reviewed by OpenOrigins server platform and anchored on a distributed ledger creating a complete, irrevocable record of the media item.

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Benefits

1

Increased Efficiency

Our Secure Capture Technology reduces the need for manual inspection and allows claims to be processed quickly and accurately. For policyholders, they can submit their claims online together with sufficient proof in one go. This improves customer satisfaction and reduces the workload of your claims department.

2

Customer Retention

Our Secure Capture Technology reduces the need for manual inspections and assessments reducing costs for insurance providers. In addition, with our self-evident claims technology, false positives in existing fraud detection systems can be cut significantly, thus reducing costs and improving customer retention post-claim.

3

Fraud Prevention

Our Secure Capture Camera ensures that all photos and videos captured are verifiably real. This helps to prevent fraudulent claims that rely on falsified or manipulated evidence. This applies not just to FNOL but to subsequent stages of fulfilment, giving stakeholders a consolidated platform for the entire claims journey.